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FAQs

Please read our FAQs page to find out more.

Can i return underwear?

Sports/Lounge Bra

Sports and Lounge bras can be returned if they are in their original packaging and within the return window.

Mens / Boys Boxers Cheeky & Thongs

Due to hygiene reasons, underwear cannot be exchanged or refunded, whether opened or not. This ensures all customers receive brand new and unworn garments. All underwear sales are final, and returned items will be destroyed without a refund. Please consult the size chart for the correct fit.

Can i exchange my items?

We do not offer product exchanges. If you are interested in a different size or colour, you will need to return the item(s) and place a new order.

Your return will be refunded once it has been received and processed at our warehouse.

This does not apply if you've ordered the wrong size underwear. Underwear items are no refundable. Due to hygiene reasons

How do i track my order?

If you paid for a tracked service! 

Please check your emails after purchase (sometimes Junk) for your tracking number