Subscription Kecks
Description
Experience the ultimate convenience and comfort with our Kecks Subscription service.
Sign up today, and we'll dispatch your first order immediately, ensuring you enjoy our premium underwear without delay. Tailor your subscription to match your needs by selecting your preferred frequency for subsequent orders. Payments will be processed according to your chosen schedule, with each subscription shipment promptly sent out after. Embrace a hassle-free way to keep your wardrobe updated with Kecks' top-quality essentials.
We understand that flexibility is key, which is why you can change your subscription preferences or cancel at any time, giving you complete control over your deliveries.
Delivery
All orders are dispatched daily, with postage collections at 12:30 PM. Any orders placed after 12:00 PM will be sent the following day.
Please note that shipping times are estimates, and we are not responsible for any delays or strikes by our providers.
If you select Royal Mail 24 or 48, please be aware that these are not guaranteed next day or 48-hour services. These are target delivery times set by Royal Mail.
Additionally, your shipping timeframe starts once your order has been shipped, not from the time of your order.
Orders made outside of the EU maybe subject to import tax depending on the country you live in.
- UK Orders | Royal Mail Tracked eta 1-3 working days From | £2.49
- International eta 5-10 working days | From £7.99
- Worldwide eta 5-10 working days | From £7.99
- Free - UK Only | Orders Over £100
Subscription Kecks
how to choose your
subscription
Step-by-Step Guide to Choose Your Kecks Subscription. By following these simple steps, you can set up a subscription that fits perfectly with your lifestyle. Enjoy the convenience of having your favourite Kecks underwear delivered right to your door.
Cancel or Pause at any time
1. Pick Your Underwear or Stock Style
Browse our options and select your preferred underwear style. We offer a variety of styles to suit your needs, from printed, classic, Breeze or Socks
2. Choose How Many Items You Want to Receive
Decide on the number of items you want in each delivery. Whether you need a couple of pairs or a more extensive stock-up, you have the flexibility to choose.
3. Choose the Frequency of Delivery
Select how often you want to receive your items. Options include monthly save 20% deliver every 2 months save 15% deliver every 3 months save 10%
If you have any questions, feel free to reach out to us or visit help.kecks. co.uk We’ll respond asap on weekdays.
Tracking Information
Missing your tracking number? Be sure to check your spam folder.
FAQ’s
Head to out FAQ page to find answers to your questions
Contact Us
To get in touch please visit help.kecks.co.uk
Collections
FAQs
Please read our FAQs page to find out more.
Can i return underwear?
Sports/Lounge Bra
Sports and Lounge bras can be returned if they are in their original packaging and within the return window.
Mens / Boys Boxers Cheeky & Thongs
Due to hygiene reasons, underwear cannot be exchanged or refunded, whether opened or not. This ensures all customers receive brand new and unworn garments. All underwear sales are final, and returned items will be destroyed without a refund. Please consult the size chart for the correct fit.
Can i exchange my items?
We do not offer product exchanges. If you are interested in a different size or colour, you will need to return the item(s) and place a new order.
Your return will be refunded once it has been received and processed at our warehouse.
This does not apply if you've ordered the wrong size underwear. Underwear items are no refundable. Due to hygiene reasons
How do i track my order?
If you paid for a tracked service!
Please check your emails after purchase (sometimes Junk) for your tracking number